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AI for Insurance

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In this Technical Track session at H2O World Sydney 2022, SimplyAI's Chief Data Scientist Matthew Foster explains his journey with machine learning and how applying the H2O framework resulted in significant success on and off the race track.

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AI Transformation in Insurance

For insurance companies finding and building customer relationships and managing risks are key to creating a growing, profitable business. Companies that are making extensive use of AI are reaping the benefits of increased customer satisfaction and loyalty while decreasing fraud which adds to their bottom line. These companies are using AI for a number of scenarios including risk management, fraud detection, customer retention, and optimized marketing., the open source and automation leader in AI, is empowering leading insurance companies to deliver AI solutions that are changing the industry.

AI Use Cases

Insurance providers are using AI across several use cases that aim to accelerate their business and improve the customer experience.

Customer Expansion

Next best offer

Personalized outreach

Lifetime value of a customer


Business segmentation

Risk segmentation

Automated application scoring


Application fraud detection

Claims fraud and abuse

Claims loss

Customer Experience

Customer churn

Customer 360

Call routing

Claims management

Related Case Studies

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The ability to do advanced analytics and do more work across the data is going to be the differentiator for insurance companies going forward.”

Conner Jensen, Analytics Program Director, Zurich Insurance

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