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Hyper Personalization: Enhancing your Customer Conversations with AI

April 12th, 2023 | 11:00AM IST | 1:30PM SGT | 3:30PM AEST

In the pursuit of tailoring user experiences to individual customers, the Commonwealth Bank of Australia is using machine learning and artificial intelligence to generate unique insights and provide the next-best conversation to the customers. Hear more from Avinav Goel, Senior Product Owner at Commonwealth Bank, on how the use of AI is changing how the bank serves and connects to its customers.

Join this webinar and you'll learn:

  • How CommBank delivered improved business outcomes for hyper personalized campaigns by leveraging

  • How CommBank democratised modelling & boosted collaboration between data science & business.

  • How’s Driverless AI can be used for Next Best Conversation use cases.


Fill out the form to register now.


Abhi Abhi

Avinav Goel
Senior Product Owner, Commonwealth Bank

Abhi Abhi

Phil Grenfell
Solution Engineer - ANZ Lead,